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Privacy Policy

Last updated: 9/4/2025

1. Introduction

At Inferno Lounge ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform and services.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name, email address, and contact information
  • Date of birth and age verification data
  • Payment information and transaction history
  • Government-issued ID for verification purposes
  • Banking and financial account information

Automatically Collected Information

We automatically collect certain information, including:

  • IP address, browser type, and device information
  • Gaming activity, preferences, and statistics
  • Website usage patterns and interaction data
  • Cookies and similar tracking technologies
  • Location data (where permitted)

3. How We Use Your Information

We use your information to:

  • Provide and maintain our gaming services
  • Process transactions and manage your account
  • Verify your identity and prevent fraud
  • Comply with legal and regulatory requirements
  • Improve our services and user experience
  • Send important updates and promotional communications
  • Provide customer support and respond to inquiries
  • Detect and prevent technical issues and security threats

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that help us operate our services (payment processors, hosting providers, etc.)
  • Legal Authorities: When required by law, court order, or to protect our rights and safety
  • Business Partners: Gaming platform providers and integrated services (with your consent)
  • Fraud Prevention: Companies that help us detect and prevent fraudulent activities

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement robust security measures to protect your information:

  • SSL encryption for all data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • Multi-factor authentication for account access
  • Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login information
  • Analyze website traffic and user behavior
  • Provide personalized content and advertisements
  • Improve our services and user experience

You can control cookie settings through your browser preferences, but disabling cookies may affect service functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for at least 5 years after account closure to meet regulatory requirements.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal requirements)
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.

12. Gaming Platform Integration

We integrate with various gaming platforms (Ultra Panda, King Kong, Vblink, etc.). When you use these platforms through our service, you may be subject to their respective privacy policies as well. We recommend reviewing the privacy practices of each gaming platform you choose to use.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Facebook: Inferno Lounge Community

Live Chat: Available 7 days a week through our website

This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.